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Customer Support

Get in touch with a Centaur Customer Service Representative. Our team is here to help.

Our Customer Service Representatives are available on 

Mondays to Saturdays     8:00 a.m. to 9:00 p.m.

  • Cable Fee
    Monthly Cable Fee Cable Stand alone: $60.00 HBO Channels: $60.00 + $15.00
  • Installation Fee
    Free installation.
  • Extension Fee
    Second set connection: $25.00
  • Reconnection for non-payment
    To Reconnect Services: $15.00
  • Transfer Fee
    To Transfer Services to Another Location: $35.00
  • STB (Set Top Box) Fee
    First box: FREE Second box: $5.00 Three or more boxes: $4.00 each
  • Set Top Box Damaged / Lost / Misplaced Fee:
    STB Damaged / Lost / Misplaced: $100.00
  • Set Top Box Remote Damaged / Lost / Misplaced Fee:
    STB Remote Damaged / Lost / Misplaced: $25.00
  • Set Top Box Card Damaged / Lost / Misplaced Fee:
    STB Card Card Damaged / Lost / Misplaced : $30.00
  • Cable Fee
    Monthly Cable Fee Cable Stand alone: $60.00 HBO Channels: $60.00 + $15.00
  • Installation Fee
    Free installation.
  • Extension Fee
    Second set connection: $25.00
  • Reconnection for non-payment
    To Reconnect Services: $15.00
  • Transfer Fee
    To Transfer Services to Another Location: $35.00
  • STB (Set Top Box) Fee
    First box: FREE Second box: $5.00 Three or more boxes: $4.00 each
  • Set Top Box Damaged / Lost / Misplaced Fee:
    STB Damaged / Lost / Misplaced: $100.00
  • Set Top Box Remote Damaged / Lost / Misplaced Fee:
    STB Remote Damaged / Lost / Misplaced: $25.00
  • Set Top Box Card Damaged / Lost / Misplaced Fee:
    STB Card Card Damaged / Lost / Misplaced : $30.00
  • Cable Fee
    Monthly Cable Fee Cable Stand alone: $60.00 HBO Channels: $60.00 + $15.00
  • Installation Fee
    Free installation.
  • Extension Fee
    Second set connection: $25.00
  • Reconnection for non-payment
    To Reconnect Services: $15.00
  • Transfer Fee
    To Transfer Services to Another Location: $35.00
  • STB (Set Top Box) Fee
    First box: FREE Second box: $5.00 Three or more boxes: $4.00 each
  • Set Top Box Damaged / Lost / Misplaced Fee:
    STB Damaged / Lost / Misplaced: $100.00
  • Set Top Box Remote Damaged / Lost / Misplaced Fee:
    STB Remote Damaged / Lost / Misplaced: $25.00
  • Set Top Box Card Damaged / Lost / Misplaced Fee:
    STB Card Card Damaged / Lost / Misplaced : $30.00
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